We offer exchanges for a different size or a product of the same value, provided that the item is unworn and in it's original condition. Please contact us within: 7 days of delivery. You must return items back to us within: 14 days of delivery.
We don't accept returns or cancellations as we make everything to order, once the fabric is cut, it cannot be used for something else; please contact us if you have any problems with your order.
The following items cannot be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:
-Custom or personalised orders
-Items on sale
- If your items shows signs of wear or has been laundered the order will be returned to you.
We recommend you wash your items on a cool 30 degree wash, inside out and leave to air dry. All of our fabric is OEKO-TEX standard and we use water based pigment ink this is to minimise the effect on babies skin; therefore due to the nature of the fabric slight shrinkage and fading may occur. By not following these washing instructions could result in fading and shrinkage of your items. We cannot accept responsibility for this and you will not be issued a refund or replacement.